Digital · Website · AI
Independent, practical consulting for small, family-owned and professional services businesses. Plain English, no vendor commissions, and no more technology than you need.
Services
Most small businesses don't need more software. They need the right few tools, set up well, and a plan for using them. That is what we help with.
Getting the foundations right.
We look at how work actually flows through your business, then simplify it. That might mean a clearer roadmap, tidier processes, better-connected systems, or a CRM your team will actually use.
A site that works quietly in the background.
We plan and build websites that are easy to maintain and honest about what you do. If you already have one, we can migrate it, fix it, or simply keep it running.
Adopt AI carefully, on your terms.
AI can save real time in a small business, but only if confidentiality, accuracy and staff confidence are dealt with first. We help you choose tools, set sensible rules, and run a small pilot before committing.
Approach
Short stages, a written view before any commitment, and nothing built until the decision is clear.
A conversation about your business, what is frustrating, and what "better" would look like.
We review your current systems, site and ways of working, and give you a short written view of options and costs.
We do the agreed work ourselves, or guide your team and suppliers through it — whichever suits.
Handover, training and a check-in once things are running, so the improvements stick.
Who we work with
Accountants, lawyers, architects and advisers who need reliable systems and a considered approach to client confidentiality.
Established businesses where technology decisions carry weight across generations.
Quoting, scheduling and job management that hold up in the field, not just in the office.
Connecting orders, inventory and customer records so the same data isn't typed three times.
Clinics, studios and consultancies with a small team and no in-house IT.
About
Jotunfjell is led by Andrew Walshe-Cutter, Senior Consultant. Andrew combines a professional project management background — including government-scale delivery — with hands-on operational experience running a family-owned trading business day to day.
That mix matters. Advice is only useful if it survives contact with a real business: its people, its suppliers, its cash flow and its week. We work in plain language, keep engagements short and defined, and would rather tell you not to buy something than sell it to you.
The name comes from the Norwegian for "giant mountain". The approach is Scandinavian in spirit: simple, well made, and built to last.
FAQ
Most start with a short, fixed-scope assessment. From there we agree on a defined piece of work or an ongoing arrangement. You are never committed beyond the current stage.
Fixed fees for defined projects, quoted before we begin. Advisory and support work is available on a monthly retainer or hourly, whichever you prefer.
Everything you share is treated as confidential and we are happy to sign an NDA. For AI work, we advise specifically on which data should never leave your systems, and we do not use client information to train or test tools.
Both. We can deliver the work ourselves, or advise while your team or existing suppliers do the build. We will tell you which we think is the better fit.
We are based in Sydney and happy to meet in person across the metro area. Much of the work can be done remotely, and we work with clients elsewhere in Australia that way.
Send a short note about your situation using the form below. We will suggest a 30-minute call, with no obligation and no proposal until we both think it makes sense.
Contact
Tell us a little about your business and what you are trying to sort out. We reply within two business days.